Welcome to SkyOffersNewCustomers.co.uk
Take advantage of our independent guide to Sky Offers for New Customers. We broadcast this weeks news on exclusive online Sky deals, vouchers, installation and free Sky box offers.
- 1: Browse all the latest deals at a glance, with clear information, articles and comparison tables.
- 2: Customise your Sky basket & watch our offers automatically update as you go!
- 3: Returning Sky Customers are eligible for our featured offers after only 12 months!
- 4: Already a Sky customer? Browse exclusive upgrade deals for existing Sky customers »
- 5: Finally, place your order direct with Sky and take advantage of our exclusive online offers.
- your independent guide to this weeks Sky TV offers. Read more »
Sky FAQ's - Tips & Advice
Explain Sky TV to me?
Sky TV now comes in two forms: Sky+ and Sky Q
Sky+ TV services are supplied via the award winning Sky+HD box and is offered in five 'bundles' which are further customisable: the Original. Variety, Family, Movies, Sports and Complete bundles.
Sky Q is provided via two new Sky Q boxes: Sky Q and Sky Q Silver. Both offer just one bundle per name sake. Sky Q allows you to pause TV and pick it back up on another device, while Sky Q Silver also boasts 4K Super HD capabilities seen as the future in home entertainment.
Do I need to take Sky Broadband and line rental?
Sky TV is available on its own, meaning you do not have to take Sky broadband or line rental. However, Sky Broadband, although available without Sky TV, is only available when you take Sky line rental. Sky line rental currently costs £17.40 per month.
What is Sky+?
One of the biggest misconceptions regarding Sky+ is that it is no longer just a set-top-box. Sky+ is an exclusive service now only available via the Sky+HD box, Sky+HD 2TB box and Sky HD Multisceen boxes and can be accessed on-the-move with the Sky app and Sky Go services.
So what box will I receive when I place my order?
All Sky TV orders placed here online include the latest Sky+HD box, Sky Q or Sky Q Silver boxes (depending on which service you require). If you place a Sky Multiscreen order, then you will receive a Sky+HD Multiscreen (or Sky Q Multiscreen) box and additional Sky+HD (or Q) boxes as required. Please refer to your Sky basket as you build your personalised package.
What are the comparative offers and subscription options for the new Sky+HD and Sky Q box?
The Sky+HD box monthly subscriptions start from just £20.00 a month with the Original bundle (please refer to current promotions) and cover all aspects of entertainment requirements. The various bundle combinations - which are fully customisable - provide you access to the UK's widest range of HD and 3D content, box-sets on-demand and UK network premiers 12 months a head of any other provider. Please see our bundle comparison ». Sky Q starts from £44.00 per month and provides over 50 HD channels and hundreds of satellite and premium channels. Sky Q is also 4K and 3D TV ready.
What are the main differences between the Sky+HD box compared to the Sky Q box?
With the Sky+HD box you receive High Definition TV offering five times the picture detail compared to Standard Definition TV. Sky Q Silver now trumps that with SHD or 4K (as it is also known) with 10 times the picture detail of traditional TV definition.
The new Sky Q box also offers more storage then the Sky+HD box for recording programs. You can also record up to 4 programs at once while watching a fifth with Sky Q, as appose to recording 2 and watching a 3rd with Sky+HD.
How many HD channels does each bundle offer?
The Sky Original bundle (formally the Sky 'Entertainment' pack) offers 11 HD channels, the Sky Family bundle (formally the Sky 'Entertainment Extra+' pack) and the Sky Q service offers over 50 HD channels and
to view over 70 HD channels which are currently available from Sky, you simply subscribe to the 'Complete bundle' » (formally Sky World or Entertainment Extra+) with Sports, Movies and HD Pack). HD channels are in-addition to the premium channels and the hundreds of free-to-air satellite channels included in all Sky TV bundles. There are more Sky TV combinations available and you can customise any bundle to suit all your viewing, broadband and talk needs. If you wish to view Sky Movies and Sky Sports in HD, add the 'HD Pack' to your Sky shopping basket (for just £6.00 a month) and gain access to all 18 HD channels in these packs. If you would rather wait until you have a HD Ready Television, you can upgrade to the 'HD Pack' at a later date and still enjoy all the benefits of the Sky+, Sky Go and Sky On-Demand services until you are ready.
How long does it take Sky to install?
Sky products and services are usually installed and activated with-in 2 weeks of your order with an average of 6 days. Once you have ordered, Sky will contact you regarding a time slot. Appointments can be arranged around both availability and a time that suits you. Then a Sky engineer will contact you and install your Sky TV package.
How long am I contracted to Sky Digital?
Once you order your Sky TV Package you enter into a 12 month contract (*unless otherwise stated. i.e. Sky Q is subject to a 18 month contract). Sky Fibre Broadband is now also subject to a 12 month contract, this has been reduced from 18 months. This contract term is one of the shortest in comparison to other ISP's in the UK.
I am a returning Sky customer, what offers can I get?
Returning Sky customers are eligible for new Sky TV offers after 12 months of being a non-Sky TV customer. If you have left Sky within the previous 12 months, it is still worth placing an order, as the automated system will evaluate your eligibility and notify you of just what you can order and at what cost.
I am already with Sky, can I get any upgrade deals as an existing Sky customer?
Existing Sky TV customers are only eligible for specific existing customer deals. You can find these by visiting our exclusive existing Sky TV customer » offers page. There are always great deals on upgrades including voucher incentives and discounts, so it is definitely worth checking here »
What is Sky Talk?
Sky Talk services are split into four main options and are provided along side Broadband packages. Benefit from free calls to landlines and mobiles, plus discounts to international destinations. You must sign up or switch your land line rental to Sky to benefit from Sky's Talk packages:
Build Your Custom Sky Package Here »
Sky Talk Evenings & Weekends Extra:
Free weekend land line calls to anywhere in the UK (not including the channel islands).
Sky Talk Anytime Extra:
Now includes free off-peak calls to UK mobiles.
Includes off-peak calls to 0845 and 0870 numbers.
Cost = £4.00 a month
Free anytime land line calls to anywhere in the UK (not including the channel islands).
Sky Talk International Extra:
Now includes free anytime calls to UK mobiles.
Includes free anytime calls to 0845 and 0870 numbers
Cost = £8.00 a month
Unlimited UK land line calls at anytime.
Sky Pay As You Talk:
Now includes free anytime calls to UK mobiles.
Includes free anytime calls to 0845 and 0870 numbers.
Unlimited calls to 50 international destinations.
Unlimited calls to mobiles in Hong Kong, USA & Canada
Cost = £12.00 a month
If you do not order a Sky Talk package with your Broadband service, simply pay for the calls you make with this standard Talk service.
Sky Talk Line Rental:
Cost = See call charges and tariff guide »
Available to those with a Sky Talk package and a BT compatible line. New Sky customers who don't currently have a BT compatible line may be able to get one installed through Sky.
Set-up cost = Free to switch from a BT line. Or between £10 - £39 if you're switching from a cable line or need to have a land line installed (depending on your property).
Cost = £17.40 a month